Last updated 13 October 2026
1. Who we are
This website is operated by Schütte & Co. Far East Ltd. (“we”, “us”), Unit 1901A, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay, Kowloon, Hong Kong. We respect your privacy and handle personal data in line with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).
2. What we collect
When you request our catalogues, we collect the details you enter in the form:
- your email address (required)
- your company name, business type and region (optional)
- the product categories you are interested in
- any notes you choose to add
If you email or phone us, we also receive the details you give us, such as your name, contact details and the content of your message.
We do not ask for sensitive personal data. Please do not include any in your notes.
3. Why we collect it
We use your data to:
- send you the catalogues you requested
- reply to your enquiries and discuss your project
- manage our business relationship with you
We will use your data for direct marketing only if you have given us your consent. You can withdraw it at any time, free of charge, by contacting us (section 9). Providing your details is voluntary, but we cannot send catalogues or reply to you without an email address.
4. Who we share it with
We do not sell your personal data. We may share it with:
- companies in the Schütte group, where needed to handle your request
- service providers that help us run this website and store form submissions, in particular Google (see section 5)
- authorities, where the law requires it
5. Service providers and transfers outside Hong Kong
Form submissions are sent to a Google Apps Script service and stored in our Google account. This website also loads fonts from Google Fonts, which means your IP address and browser details are sent to Google when the page loads. If you click “Open in Google Maps”, you leave this site and Google’s own privacy terms apply.
Google operates servers in several countries, so your data may be processed or stored outside Hong Kong. We take reasonable steps to make sure it is protected.
6. Cookies and similar technologies
We do not use advertising or analytics cookies. The site stores one small flag in your browser’s session storage to remember that you have already seen the opening animation. It stays on your device and is deleted when you close the browser tab.
7. How long we keep it
We keep catalogue requests and enquiries for as long as needed to deal with them and for up to 24 months after our last contact with you, unless we have an ongoing business relationship or the law requires us to keep them longer. After that we delete the data or make it anonymous.
8. Security
We take reasonable steps to protect personal data against unauthorised access, loss or misuse, including restricting access to those who need it. No internet transmission is completely secure, so we cannot guarantee absolute security.
9. Your rights and how to contact us
Under the PDPO you may ask us to confirm whether we hold personal data about you, to give you a copy, and to correct it if it is inaccurate. We will respond within 40 days and may charge a reasonable fee to cover the cost of providing a copy. You may also ask us to stop using your data for direct marketing.
Please send requests and questions to our Data Protection Officer at info@schutte.com.hk or write to the address in section 1.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
